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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Texas Patriot Rainie

March 23, 2025

5  out of  5
rating by Texas Patriot Rainie
"Linda Allen...Sammy has provided the best customer service and price quotes that I could have ever found. Sammy was just so pleasant to deal with, and she went above and beyond to help me get my beacons connected to our cars. I look forward to having a long stay at State Farm. Thank you, Linda and Sammy!"
We responded:
"Hello and thank you so very much for the review and especially for your business. Sammy✨ is a jewel and takes great pride in giving customers the best service possible. "
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Fran Hamlin

March 21, 2025

5  out of  5
rating by Fran Hamlin
"This office has the most helpful associates and very professional service. Cassidy answered all my questions with such professionalism! I love this office!"
We responded:
"Fran, you are the best to take the time to leave us a review! Cassidy is a customer service dream come true! And thank you so much for your business. "
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Samantha Rosales

March 20, 2025

5  out of  5
rating by Samantha Rosales
"Great experience, Cassidy was incredibly knowledgeable and helpful!"
We responded:
"Great reviews are awesome to get! Thank you so much for taking the time to let me know what a great experience you had with Cassidy! "
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J Rod

March 20, 2025

5  out of  5
rating by J Rod
"The claims process was so easy, the roofer that Lisa had tarp our roof did a great job. Thank you!!"
We responded:
"J Rod - this is great news! I’m so glad Lisa was able to make your claim experience smooth! She truly cares about our customers. Thank you so much for your business. "
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Peter Villescas

March 20, 2025

5  out of  5
rating by Peter Villescas
"I had so much help with my claim from Lisa! She made sure I knew what was going on every step of the way, this office is awesome!"
We responded:
"Peter, thank you so much for giving Lisa this five star review! Claims are never fun, but I’m glad Lisa was able to make it a better experience. 💚😇"
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Kevin Owens

March 12, 2025

5  out of  5
rating by Kevin Owens
"Mrs Brittany Short, a true professional! She walked me through insurance options for my vehicle then months later she gave me options for Life Insurance. This goes for the rest of the team as well, they’re polite, funny, and knowledgeable. Linda Allen you have an ‘All Star Team’ over there, thanks for everything! Kevin E. Owens"
We responded:
"Thank you, Kevin! I’m so appreciative of your support of my agency. You have always been a wonderful fan. Brittany is certainly someone to rave about."
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anthony reddic

March 12, 2025

5  out of  5
rating by anthony reddic
"Brittany did an amazing job listening to what i needed for my policy. We were on the call no longer than 9 minutes. Great deal also! Thank you again!"
We responded:
"Thank you, Anthony!!! I love to hear supercharged customer service stories like this. Brittany is amazing.!!!"
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Emily Garcia

February 28, 2025

5  out of  5
rating by Emily Garcia
"I just want to say Thank you Erika Molina for taking care of not only my life Insurance policy but for all of my young adult children's policy for them and their family! It's always a scary thing some times to think about - but it's also a very real thing to think about and to always be prepared! I appreciate you taking the time to explain how each policy works because they are very different! Also thank you for helping my boss with his new home purchase for his home insurance and vehicle insurance. I appreciate you very much! Mrs. Linda Allen you have a gem on your hands!"
We responded:
"Emily thank you so much for the review!!! Erika is passionate about making sure families are taken care of. She has a big heart!💜. "
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Aaron Dolley

February 28, 2025

5  out of  5
rating by Aaron Dolley
"Bri was very helpful and attentive to my insurance needs"
We responded:
"Thank you Aaron!!! Brittany is an insurance rockstar!🎸 I greatly appreciate your business! "
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Alex Lancaster

February 25, 2025

5  out of  5
rating by Alex Lancaster
"I had an exceptional experience with Brittany as my insurance agent! She is knowledgeable, patient, and took the time to explain all my options clearly. The personalized service made me feel valued and confident in my choices. I highly recommend Brittany to anyone looking for reliable and friendly insurance assistance. Five stars! 🌟🌟🌟🌟🌟"
We responded:
" Thank you Alex for leaving such a great review for Brittany! She is deserving of every bit of the accolades! I appreciate you and I appreciate your business. "
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Eileen Haas

February 19, 2025

5  out of  5
rating by Eileen Haas
"This is a great insurance agency. Every time I need help with anything they are always happy to assist and are very efficient. And a special shout out to Cassidy Hamlin for her excellent customer service!"
We responded:
"Eileen THANK YOU so much! We love to help make insurance a bit easier to manage! And Cassidy - she is indeed a service queen! "
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kashia dechellis

February 11, 2025

5  out of  5
rating by kashia dechellis
"Sammy was. Amazing she was efficient friendly and kind.. She got the policy completed in one afternoon"
We responded:
"Thank you Kashia!!!!! Sammy is a wonder woman❤️!!!! I appreciate you and thank you for being a customer of our agency!!!"
Profile photo of Francis Yumet Castillo Rodriguez

Francis Yumet Castillo Rodriguez

February 8, 2025

5  out of  5
rating by Francis Yumet Castillo Rodriguez
"Excelente agencia de seguros. Recibí gran ayuda de la agente Sammy, me explicó todo claramente y me ayudó a conseguir una póliza para mi auto con pagos mensuales que se ajustan a mis necesidades. Muchas gracias"
We responded:
"Francis. Thank you so much for leaving a review for Sammy✨. I am so happy that you had a wonderful experience. Sammy✨ is a wonder woman!"
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Kayleigh Bergeron

February 6, 2025

5  out of  5
rating by Kayleigh Bergeron
"Lisa is the BOMB! We added a new policy in less than 15 min AND their system had been lagging due to it being down the previous day. She was extremely personable and helpful. Love the Allen team!!!"
We responded:
"Kayleigh - you are the bomb for taking the time to leave us a review!!!!! Thank you thank you so much! Lisa is amazing!!!"
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Aaron Patino

February 4, 2025

5  out of  5
rating by Aaron Patino
"Erika made the process very easy, she was very helpful and patient with questions and any concerns I had when going over my policy. Would definitely recommend."
We responded:
"Aaron thank you so much for giving a shout out to Erika! I’m so glad your experience was great. And thank you so much for being a customer. I appreciate your business! "
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Nala Beal

February 3, 2025

5  out of  5
rating by Nala Beal
"Thank you Cassidy for reviewing our homeowner’s policy. I appreciate your knowledge and patience walking me through each line item with detailed explanation. You were very professional and absolutely willing to calculate various scenarios with our policy."
We responded:
"Thank you for the 5 Star review Nala! So glad to hear about the great job Cassidy did for you!!!! I am happy to be your good neighbor ! "
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Karina Gonzalez

February 1, 2025

5  out of  5
rating by Karina Gonzalez
"Thank you to Sammy for helping me get set up with car & life insurance! She is on top of things & that is very much appreciated!! <3"
We responded:
"Karina, we really appreciate you leaving us a review. Sammy✨ is passionate about helping others and works hard to make sure everyone is taken care of. Thank you for your business!"
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Yesenia Sanchez

January 28, 2025

5  out of  5
rating by Yesenia Sanchez
"Erika M. is simply the BEST. Very attentive, quick to respond, and super kind. She goes above and beyond."
We responded:
"Yesenia - thank you so much for leaving this review for Erika. She is so good and cares so much about the customers and giving great service."
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Paschal Kirby

January 24, 2025

5  out of  5
rating by Paschal Kirby
"I had a great claim experience, Lisa kept me up to date and made sure i understood. Thank you!!"
We responded:
"Paschal sorry you had to deal with a claim, but I’m so glad it was a good experience. Lisa cares so much and wants to make sure the customers are taken care of. She’s the best."
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Curtiss Carter

January 22, 2025

5  out of  5
rating by Curtiss Carter
"Shout-outs go to Linda Allen's team and specially a knowledgeable member Brittany. We were once old customers of the Allen team and are trying to come back to the nest sort of speaking. The rates for auto crushed what we are currently paying. We have to wait it out for homeowners currently as Berkshire Hathaway has decided to leave North Texas like they got evicted from the area But in all seriousness, Brittany took care of us when we were members for 2-3 years and hopefully we can get our auto and home back with your agency and you specifically. 5 Stars"
We responded:
"Curtiss, thank you so much! We really do appreciate you giving us another shot now that we’ve got our auto prices more competitive. And I’m so glad to hear your experience with Brittany was professional and positive! "
Profile photo of Alaska Smith

Alaska Smith

January 20, 2025

5  out of  5
rating by Alaska Smith
"This agency is very responsive and helpful with all our insurance needs. Their team is great, Brittany Short helped with our life insurance, home, and auto and Cassidy Hamlin was knowledgeable when we had questions about our policies as well. Great to work with, I recommend them!"
We responded:
"Thank you, Alaska! I am blessed to have a team that cares so much about the customers. Thank you so much for your business. "
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Turd Ferguson

January 14, 2025

5  out of  5
rating by Turd Ferguson
"I've been a customer for several years and have never had any problems .. Everyone has always been very nice and very helpful.. l needed help with a renter's insurance issue and Lisa fixed me right up.. Quick and easy."
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Hayden Edwards

January 6, 2025

5  out of  5
rating by Hayden Edwards
"I just got helped setting up my drive safe by Sammy and she did an amazing job at getting everything sorted out very fast and easy!! Thank you so much!!"
We responded:
"Thank you Hayden! I love to hear this! Sammy is awesome!"
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Josh Cortez

December 31, 2024

5  out of  5
rating by Josh Cortez
"Was in a bind and Ericka M. Was so helpful, she was understanding of my situation and explaining the underlining of the policy to me. I’ll admit to being somewhat short with her, but her professionalism and poise was outstanding. Highly recommended."
We responded:
"Thank you Josh!!!! So glad Erika could make it happen for you. I appreciate you and your business!"
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jay

December 30, 2024

5  out of  5
rating by jay
"Kudos to Sheetal Cavaness for helping me get sorted with Home and Auto insurances. She was super helpful in guiding me through different options and finding the best quote to meet my current needs. I highly recommend of her for any insurance needs."
We responded:
"Jay - thank you for leaving the review! Sheetal is amazing and cares about giving the best service possible. I appreciate you and your business . "